Comcast service was lousy yesterday evening: slow, timeout errors, unable to connect with certain sites. Friends made the same complaints to me this morning. I’ve been on hold with Comcast for over 1/2 now. I could have driven to their office in South Burlington by this point.
So while on hold, I decided to contact Burlington Telecom to establish service with them. My phone currently on hold with Comcast, I emailed BTV Telelcom. Their “Contact Us” links don’t work properly. I either land on a 404 page or, after filling in a form get the message “You must enable referrer logging to use the form.”
What the hell does that mean?
I’d really like to see Burlington Telecom survive, certainly don’t want to see it bought by Comcast. I hope the state, or another local provider like Sovernet call step in if Burlingotn Telecom cannot themselves get out of the mess they are now in. They have lost many subscribers to Comcast recently. However, what with their phone and now email systems, they do not make it easy to become a subscriber.
Come on Burlington Telecom, get your act together.